Communicating Water Rate Changes – White Paper

Communicating Water Rate Changes​

An Interactive Communication Planning and Implementation Guide

This is a step-by-step guide for building a communication plan to inform stakeholders of an upcoming water rate change, whether that’s a change to the rates themselves or a change to the rate structure.

The guide is broken down into a series of modules, each with a set of interactive worksheets you can use to build out and fine-tune your overall strategy. The modules will walk you through the steps to identify your audiences, define key messages that will resonate with those audiences, and develop an implementation strategy.

Download the White Paper

Download the White Paper: Communicating Water Rate Changes

Download the White Paper: Communicating Water Rate Changes

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