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PART 3: Raising Rates to Protect Vulnerable Rate Payers (say what?)

Using rate increases and cross-class subsidies can help you achieve your financial goals, without burdening low-income users. … Read More

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PART 2: Raising Rates to Protect Vulnerable Rate Payers (say what?)

Using rate increases and cross-class subsidies can help you achieve your financial goals, without burdening low-income users. … Read More

Featured Post

PART 1: Raising Rates to Protect Vulnerable Rate Payers (say what?)

Using rate increases and cross-class subsidies can help you achieve your financial goals, without burdening low-income users. … Read More

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Riding out the Second Wave and Beyond

Financial lessons learned from the COVID-19 pandemic for water and wastewater utilities, how to recover and be better prepared for the future. … Read More

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Rate Reviews & Long-Term Financial Planning: Lessons from COVID-19

Here are some actions that cash- and staff-strapped utilities can take now to extend their financial runway and ensure viability for the future. … Read More

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3 Financial Foundations to Future-proof Your Utility

Here are some actions that cash- and staff-strapped utilities can take now to extend their financial runway and ensure viability for the future. … Read More

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Impacts and Opportunities of COVID-19 for Water and Wastewater Utilities

Explore the important financial impacts and opportunities for water and wastewater utilities as a result of COVID-19, plus a free offer for financial impact modeling … Read More

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How is a Water Rate Study Like a Dead Cow?

The Ford Motor Company revolutionize car manufacturing with the assembly line. The inspiration for this innovation came from an unlikely place … Read More

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Engaging and Educating Customers Through Proactive Communications

Engaging customers raises community awareness of the value of water, engenders trust and makes conversations about rate changes easier for customers to understand and accept … Read More

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4 Steps to Asset Replacement Planning for Small Water Systems

The longer a municipality waits to invest in its infrastructure, the more costly replacements become. Small water systems should follow these four simple steps to get started on asset replacement planning … Read More

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