Using rate increases and cross-class subsidies can help you achieve your financial goals, without burdening low-income users. … Read More
Author Archives: waterworth
PART 2: Raising Rates to Protect Vulnerable Rate Payers (say what?)
Using rate increases and cross-class subsidies can help you achieve your financial goals, without burdening low-income users. … Read More
Riding out the Second Wave and Beyond
Financial lessons learned from the COVID-19 pandemic for water and wastewater utilities, how to recover and be better prepared for the future. … Read More
3 Financial Foundations to Future-proof Your Utility
Here are some actions that cash- and staff-strapped utilities can take now to extend their financial runway and ensure viability for the future. … Read More
Engaging and Educating Customers Through Proactive Communications
Engaging customers raises community awareness of the value of water, engenders trust and makes conversations about rate changes easier for customers to understand and accept … Read More
4 Steps to Asset Replacement Planning for Small Water Systems
The longer a municipality waits to invest in its infrastructure, the more costly replacements become. Small water systems should follow these four simple steps to get started on asset replacement planning … Read More
Community Cost Comparison: Your Best Tool for a Tenable Rate Case
The new Community Cost Comparison tool gives you the ability to visually compare your municipality’s water and wastewater rates, both against other communities and across billing classes within your own community … Read More
National Rural Water Association – Waterworth Pilot Project Status Update
The National Rural Water Association and Waterworth are working with 6 rural US water and wastewater service providers to develop more financially sustainable systems. Here is a brief update on their progress … Read More